Record the service ticket
Proposed handoff: Request tickets for recording an issue, its owner and its agreed resolution stages. Agree priorities, response expectations and completion evidence and who may complete or correct this stage.
INDUSTRY SOLUTIONS / FIELD SERVICESSmarter software for
Planned
Smarter software for
Repair & Maintenance.
Bring service jobs under control. Review the proposed workflows that fit your daily operations, then consider reusable common modules as building blocks.
Already have an account? Sign in to your Repair & Maintenance ERP workspace.
YOUR DAILY WORK, CONNECTED
A clearer flow for Repair & Maintenance.
Repair teams, service coordinators and invoice staff. Use the demo to review the available workspace; industry-specific fields, integrations and rules are agreed during configuration.
Coordinate the visit
Proposed handoff: Visit records that connect the scheduled appointment to its purpose and outcome. Agree availability, evidence and follow-up responsibilities and who may complete or correct this stage.
Review completed work and invoice needs
Proposed handoff: Invoice records that link customer charges to the underlying order, booking or job. Agree numbering, tax treatment, due dates and adjustments and who may complete or correct this stage.
Keep the important records together
- Tickets and assignment records
- Visit dates, assignments and outcome references
- Invoices and charge lines
- Workspace roles and permission definitions
Review work before it gets missed
- Ticket and visit progress: confirm source records, filters and review responsibilities.
- Invoice review: confirm source records, filters and review responsibilities.
Choose a manageable starting scope
$0.17/day se bhi kam mein apna business smoothly run karo.Solo: $5/month per MicroERP, up to 3 users. 30-day equivalent; billed monthly. Setup, infrastructure & usage extra. Proposed scopes quoted separately.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyStartup: up to 15 · $15. MSME: up to 100 · $49. Enterprise on request.Implementation, infrastructure and metered extras quoted separately.
Industry ERP totals depend on the selected apps. Confirm setup, industry adaptations, migration and infrastructure separately.
Compare monthly plansESTIMATE YOUR OWN CASE
What could less manual work be worth?
For your repair & maintenance team, enter a reduction in repeated entry, searching or follow-up time that you think is achievable. The result is a planning illustration, not measured product performance.
Assumptions: 15 minutes × 22 workdays ÷ 60 × $20/hour. One Solo MicroERP is $5/month; $105 is the illustrative time value less that app fee, before implementation, infrastructure, other apps, taxes and usage costs. Time value is not guaranteed cash savings or ROI. Validate changes against your own baseline and actual adoption.INDUSTRY WORKFLOW OPPORTUNITIESStart with the work.
Start with the work.
Build the scope around it.
These 8 scopes are proposals for validation. Shared modules are linked as reusable building blocks, and product readiness remains a separate decision.
Repair Request & Diagnostic Visit Desk
Capture equipment faults and customer details, book inspection visits and turn technician findings into approved repair quotations.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Discuss this scope Technician Dispatch & Repair Work Orders
Assign accepted jobs by skill and location, reserve service windows and collect completion evidence and customer acknowledgement.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Discuss this scope Workshop Repair & Bench Queue
Register items received at the workshop, allocate diagnostic and repair tasks and track quality review and customer return.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Discuss this scope Repair Spare Parts & Supplier Sourcing
Identify technician-requested parts, approve purchases or stock issues and reconcile usage, unused returns and supplier discrepancies.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Discuss this scope Maintenance Contract & Preventive Visit Planner
Record contracted equipment and service coverage, schedule approved preventive visits and track included or chargeable work.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Discuss this scope Membership & benefit administrationSubscription & recurring billingAsset custody & lifecyclePreventive maintenance & breakdownsAppointments & customer bookingsStaff rosters & resource schedulingProjects, milestones & deliveryTasks, checklists & recurring SOPsInvoicing & credit notesReceivables & collections
Repair Warranty & Repeat-fault Resolution
Link repeat faults to previous jobs, review recorded warranty terms and approve rework, supplier claims or chargeable follow-up.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Discuss this scope Customer Equipment Pickup & Return Tracking
Record device condition and accessories, dispatch collection or return transport and verify every custody handover.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Discuss this scope Repair Estimate Changes & Final Settlement
Present findings that change repair scope, obtain customer approval and reconcile parts, labor, deposits and completed-job balances.
$5/monthunder $0.17/day · Solo, 3 users
Primary buyer: Repair business owner / service operations manager
Reusable modules
Shared platform
Discuss this scope CURRENT CATALOGUE CONCEPTS
Concepts listed for Repair & Maintenance.
This catalogue currently shows 1 dedicated industry concept and 16 common module concepts. The eight proposed workflows remain validation scopes and are separate from the product count.
PlannedRepair Maintenance Flow
Bring service jobs under control. A focused workspace designed for teams that value simplicity.
Ticketsvisits
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedService Desk & Support Pro
Resolve requests and keep customers informed. A modular toolkit designed for teams across industries.
TicketsSLA
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedAppointments & Bookings Pro
Give every booking a better experience. A modular toolkit designed for teams across industries.
Calendarslots
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedProduction & Jobs Pro
Plan orders, materials and production. A modular toolkit designed for teams across industries.
BOMwork orders
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedInventory & Warehouse Pro
Know what is in stock, where and why. A modular toolkit designed for teams across industries.
Stock ledgerreorder alerts
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedAssets & Maintenance Pro
Keep equipment and assets under control. A modular toolkit designed for teams across industries.
Asset registerservice schedules
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedAccounting & Finance Pro
Keep business numbers organised. A modular toolkit designed for teams across industries.
Invoicingexpenses
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedHR & Payroll Pro
Bring people operations together. A modular toolkit designed for teams across industries.
Employee recordsleaves
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedForms & Approvals Pro
Replace manual handoffs with clear workflows. A modular toolkit designed for teams across industries.
Custom formsreview stages
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedAnalytics & Reports Pro
Make everyday decisions with clearer data. A modular toolkit designed for teams across industries.
DashboardsKPIs
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedDocuments & Records Pro
Organise important information securely. A modular toolkit designed for teams across industries.
Document storagetemplates
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
MORE COMMON MODULE CONCEPTS / 6 OPTIONAL
More ways to shape your workflow.
Explore these general-purpose concepts if they fit your business. Confirm requirements and integrations before including them in your proposal.
PlannedCRM & Sales Pro
Manage leads, pipelines and opportunities. A modular toolkit designed for teams across industries.
Contact profilespipeline boards
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedPOS & Billing Pro
Sell faster with streamlined billing and checkout. A modular toolkit designed for teams across industries.
POS checkoutinvoices
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedProjects & Tasks Pro
Coordinate work from brief to delivery. A modular toolkit designed for teams across industries.
Taskstimelines
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedProcurement & Vendors Pro
Control purchasing and supplier workflows. A modular toolkit designed for teams across industries.
Purchase ordersvendors
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedMembership & Subscriptions Pro
Run memberships and recurring relationships. A modular toolkit designed for teams across industries.
Membership plansdues
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
PlannedOrders & Delivery Pro
Move orders from purchase to fulfilment. A modular toolkit designed for teams across industries.
Order managementdispatch
Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.
Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyImplementation, infrastructure and metered extras quoted separately.
These catalogue entries are illustrative concepts with a Planned listing status. Demo and sign-in routes are separate workspace entry points. Confirm current scope, availability, integrations and applicable rules in your proposal.
Need help choosing? Try ERP FinderPLANNED OFFLINE FEATURES
Keep working. Reconnect within 48 hours.
After initial online setup, use configured core workflows and locally available data on your device offline. Reconnect and verify your system to sync saved changes.
Planned for upcoming Micro-ERP releases. Availability and implementation must be confirmed in your final proposal.
Work offline
After initial online setup, keep using configured core workflows and available data on your device. Save changes locally during an internet interruption, within the 48-hour verification window.
Reconnect. Verify. Sync.
After successful online service verification, pending local changes sync with your configured system and agreed destinations. Any conflicts stay visible for review.
A 48-hour verification lock
Your system must verify with the authorized service within 48 hours of its last successful verification. Internet access alone does not renew the window. At the deadline, ERP use locks until verification succeeds; pending local changes remain saved.
Your drive. Your database.
Use a supported connector for files or exports on your own drive, or structured records in your own database. You control the destination and permissions; scope and sync direction are agreed in your proposal.
You pay your chosen drive/database provider. Any EasyManageX-hosted copies follow your cloud storage allowance and usage charges.
AI, SMS, WhatsApp and other internet-dependent services wait until connected.
The same offline verification policy applies to shared-server and dedicated-server hosted plans, with monthly or lifetime licences, and to self-managed software purchases.
PLANNED INTELLISTRA AI
Intellistra AI, inside your Micro-ERP.
Plan AI assistance, clearer reports and reviewed automation around your business, with a custom workflow design capability shaped for your team.
Planned for upcoming Micro-ERP releases. Intellistra currently presents private-beta prototypes; included capabilities and supported integrations need final proposal confirmation.
Ask in context
Plan an assistant that answers business questions using approved, configured ERP context. Access stays within the records and permissions agreed for your build.
Reports that make sense
Explore management summaries, receivables insights and purchase-approval context from supported read-only records. Reporting coverage is confirmed for your integration.
Automation with approval
Plan supported tasks and follow-up workflows with review, permissions and approval steps. Record-changing actions need a validated implementation before they become available.
Design your workflow
A planned EasyManageX capability to shape custom steps, roles, rules and approvals around your process. Your final proposal defines the designer and supported execution scope.
Review each connection
Use reviewed Assistant and AutoConnect concepts to plan connections and field mappings. Connector availability, schema and approved access are agreed before integration.
Stay in control
Plan identity, scoped permissions, approval checkpoints and audit history for AI-assisted work. You review the authorized actions and boundaries for your workspace.
AI runs on usage credits. Rates, credit rules and included capabilities are confirmed in your proposal.
Intellistra AI needs internet access; AI requests wait while your Micro-ERP is offline.
Approved context, supported connections and explicit permissions define what AI can access or do. Actions that change records require a validated implementation and the agreed approvals.
PURPOSE-BUILT WORKFLOWS
What matters in your business.
01Tickets
Explore focused software to simplify tickets tasks.
02visits
Explore focused software to simplify visits tasks.
03invoices
Explore focused software to simplify invoices tasks.
ALSO IN FIELD SERVICES
Related industries.
Field ServicesCleaning & Facility Services
SitesTeamsShifts
Organise field service delivery
Explore 8 workflows Planned
Field ServicesSecurity Agencies
GuardsRostersPayroll
Coordinate people and sites
Explore 8 workflows Planned
Field ServicesPest Control Services
InspectionsVisitsRenewals
Track service schedules with ease
Explore 8 workflows Planned
RESEARCH THIS WORKFLOW
Useful guides before the next decision.
What makes a useful micro-ERP marketplace for a buyer?
Use a micro-ERP marketplace to discover relevant workflows, compare evidence and prepare better questions about scope, licensing, migration and support.
Read the guide
How to define a support ticket lifecycle with clear responsibility
Define intake, ownership, priority, customer updates and closure evidence for support tickets so requests remain understandable across teams and working shifts.
Read the guide
How to connect an asset register to maintenance decisions
Connect equipment identity, custody, maintenance schedules and service evidence so an asset register supports practical repair and replacement decisions.
Read the guide